Intermittent Office 365 Authentication Issues (Resolved)

Posted by Eric Stevens on Monday, December 4, 2017 at 3:04 PM

Starting: Friday, December 1, 2017 at 6:00 AM
Ending: Friday, December 1, 2017 at 6:00 PM
This is an unplanned outage.

Last Friday, 12/1/2017, UWEC users experienced intermittent authentication issues when trying to access Office 365 services like email, Blugold Insider, etc... Those issues were caused by a misconfigured network load balancer running on the UWEC network. The load balancer configuration was fixed around 6p Friday evening, which resolved all Office 365 authentication issues.

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