D2L Update: Outage Continues

Posted by Roxanne Muldoon on Wednesday, June 18, 2014 at 1:35 PM

Starting: Wednesday, June 18, 2014 at 1:35 PM
This is an uncategorized outage.

From Peter Mann at the Utility at UW-Madison: Work continues to restore the power to the Data Center and bring Learn@UW and other IT services back online. Under normal conditions the services would be able to run using a backup power source, however, in this instance a catastrophic battery failure complicated the situation. We do not have an estimate as to when Learn@UW will be restored. When the power has been restored, the process will involve bringing servers and services back online in a coordinated fashion. Testing will follow to ensure application functionality. We will provide an "all clear" message when the testing is complete, however, it is possible that your users may access the system prior to this notification and therefore experience issues or errors. We will continue to keep you informed in a timely manner about important developments. Peter

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