LTS Outages

FollowMe Printing System Maintenance

Start Time: Monday, December 28, 2020 at 7:00 AM
End Time: Monday, December 28, 2020 at 10:00 AM
This is a planned outage.

All PaperCut FollowMe MFDs will be offline during software maintenance the morning of Monday, December 28th, 2020 between the hours of 7:00 AM and 10:00 AM. Units will be unable to print, scan, or copy until staff get to each unit for an update performed on each MFD for security changes.

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SCCM Maintenance

Start Time: Monday, December 28, 2020 at 6:00 AM
End Time: Monday, December 28, 2020 at 12:00 PM
This is a planned outage.

Microsoft System Center Configuration Manager (Computer Re-imaging and Software Center) will be down on December 28th from 6am -12pm. Software center on Windows computers will be non-functional during this outage. Please contact the LTS help desk for any urgent software installs.

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Network Maintenance

Start Time: Monday, December 28, 2020 at 4:00 AM
End Time: Monday, December 28, 2020 at 7:00 AM
This is a planned outage.

Various maintenance tasks may cause network connectivity and services to be interrupted Monday, December 28th between 4am and 7am.

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CampS Maintenance

Start Time: Sunday, December 27, 2020 at 4:00 AM
End Time: Sunday, December 27, 2020 at 8:00 AM
This is a planned outage.

CampS will be down for server maintenance between 4:00 a.m. and 8:00 a.m. on Sunday, December 27.

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VPN service is currently unavailable

Start Time: Monday, December 14, 2020 at 5:00 AM
End Time: Monday, December 14, 2020 at 8:00 AM
This is an unplanned outage.

The VPN service is currently unavailable. We are working to restore it asap.

Resolution: VPN service is working again.

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CampS Maintenance

Start Time: Friday, December 11, 2020 at 4:00 AM
End Time: Friday, December 11, 2020 at 7:00 AM
This is a planned outage.

CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, December 11.

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BP Logix (eform.uwec.edu) Is Down

Start Time: Friday, November 20, 2020 at 6:33 AM
End Time: Friday, November 20, 2020 at 8:03 AM
This is an unplanned outage.

We are working on resolving the issue. If you try and connect you will see a message that says; "Sorry! Process Director is unable to process your request. Please contact your administrator for more information."

Resolution: Eform is back up and running.

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BP Logix (eforms.uwec.edu) Might be Unavailable Thursday Evening October 29th

Start Time: Thursday, October 29, 2020 at 8:00 PM
End Time: Friday, October 30, 2020 at 7:00 AM
This is a planned outage.

LTS will be migrating multiple backend databases; that could cause the eforms server to be down for a period of time. Everything will be back up by 7:00AM Friday morning

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macOS is unable to print to HP printers

Start Time: Friday, October 23, 2020 at 10:00 AM
End Time: Wednesday, October 28, 2020 at 3:07 PM
This is an unplanned outage.

A problem has been identified which causes macOS computers to produce errors when sending print jobs to HP printers. This is due to a problem with the macOS security framework incorrectly identifying HP printer drivers as malware. This may trigger an error message identifying the software as a security risk, not allow the print job to leave the printer queue, and/or simply result in the print job not actually printing. We're currently waiting on a solution from Apple. In the meantime, printing is still available to all FollowMe printers and department copiers. If you need emergency assistance, please contact the LTS Help Desk at 715-836-4091 or helpdesk@uwec.edu.

Resolution: Apple and HP has resolved the problem and updated security information is currently being distributed directly from Apple. If you continue to have problems, please contact the LTS Help Desk at 715-836-4091.

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Network Maintenance

Start Time: Friday, October 23, 2020 at 4:00 AM
End Time: Friday, October 23, 2020 at 7:00 AM
This is a planned outage.

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

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